Sure you won’t get in trouble if you’re smart about using non approved software, but on the off chance the network team sees something they don’t like, they will not be afraid to investigate. this could open up your store and the company to potential legal trouble. if best buy doesn’t have a license to use a tool, no matter if it’s free or open source, then best buy CANNOT use it. but consider this:Įnterprise licenses and business agreements fall under copyright protection laws. you guys have no idea how much we’d use clonezilla, malwarebytes, HMP, imgburn, rufus, handbrake, so so so many tools, if they weren’t on the list. I understand that there’s so many useful and reliable tools out there that aren’t on the authorized list. Guys, i just want to make sure a couple of things are cleared up here in this thread So, what would you do in this situation? Use a client's computer that already has burning software to make a USB tool? Break company policy and use something like Rufus (which is somehow not listed on the tools list)? Give up and tell the client we can't fix their computer? Like there's no way around this, the official method is effectively broken on any modern computer.
ImgBurn is not approved and there's not a single ISO writing tool approved except for the Windows 10 installation creator, which obviously won't work. So just download the ISO file and write it to the USB, right? Well there's our issue.
Google and other websites have a repository of all the latest ISO files for every codename (it's weird) model there is. It's a bug Google is aware of but is slow to fix. There's no way to fix this, not even running Chrome in admin fixes it. If you click yes, Chrome itself crashes and closes, along with the extensions. Basically the extension crashes the moment it asks for admin privileges to actually write to the USB drive. As it turns out, there's been a well known bug with that extension for the past 2+ months that affects anything running Windows 10.
No issue right? Just go and use the Chrome OS Restore chrome extension, right? Wrong. Constantly a "I would personally do this but can't because I'm not allowed to" conversation.Īnyways, the issue today is that we have a Chromebook with a corrupted OS. It makes me feel like I have my hands tied behind my back and feels a bit insulting. It's what I hate most about repairs here, I have the knowledge to fix stuff, but literally everything I would use is not listed or allowed despite being harmless and free (and open source usually). I'm in, yet again, another situation where there's tools out there that would let us fix an issue quickly and easily, but the tool is either not approved or isn't listed at all.
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